Meeting Materials March 2012

California Health Benefit Exchange Planning Overview and Context

Overview - New Federal Regulations and Guidance

• Ken Jacobs - Health Insurance Coverage in California under the ACA

• Katie Marcellus - Stakeholder Input Presentation

• Maggie Linden & Lizelda Lopez - Overview of Marketing/Outreach

• Julie Roberts - Blue Shield of California

• Christine Paige - Kaiser

• Marilyn McCullough - Anthem

• Joan Fallon - Massachusetts Connector

• Ken Jacobs - Pre-enrollment Opportunities

• Julie Weigand - Overview of Range of Assistance

• Dale Fleming - County Assistance

• Chuck Rosen - Brokers

• Suzie Shupe - Children’s Health Initiatives

• Maria Lemus - Promotoras Programs
• Michele Melden - Consumer Assistance and Problem Resolution

MA Health Reform Toolkit Series – Effective Education, Outreach, and Enrollment Approaches for Populations Newly Eligible for Health Coverage (1/12)

MA Health Reform Toolkit Series – Implementing a Successful Public Education & Marketing Campaign to Promote State Health Insurance Exchanges (5/11)

Maryland – Education and Outreach Workgroup: Draft White Paper (10/10)

Maryland – Weber Shandwick Marketing Report (11/11)

Greenlining Institute – iHealth: How to Ensure the Exchange Reaches All Californians (10/11)

GAO – Letter to Sen. Nelson: Private Health Insurance Coverage: Expert Views on Approaches to Encourage Voluntary Enrollment (2/11)

UC Berkeley Labor Center – The Promise of the Affordable Care Act, the Practical Realities of Implementation: Maintaining Health Coverage During Life Transitions (10/11)

UC Berkeley Labor Center – Maximizing Health Care Enrollment through Seamless Coverage for Families in Transition: Current Trends and Policy Implications (3/11)

Consumers Union – Addressing Barriers to Online Applications: Can Public Enrollment Stations Increase Access to Health Coverage? (11/11)

State Health Access Reform Evaluation – The Secrets of Massachusetts’ Success (11/09)

Kaiser Family Foundation – Explaining Health Reform: Building Enrollment Systems that Meet the Expectations of the Affordable Care Act (10/10)

Kaiser Family Foundation – Explaining Health Reform: Eligibility and Enrollment Processes for Medicaid, CHIP, and Subsidies in the Exchange

Brookings – The Choice Architecture of Automatic Enrollment (6/09)

Vanguard – Measuring the Effectiveness of Automatic Enrollment (12/07)

User Experience 2014 Project – Designing a First-Class User Experience for Affordable Care Act Enrollment: Project Overview (2/12)

The Children’s Partnership – Building an Express Lane Eligibility Initiative (1/10)

Manatt Health Solutions – Maryland Study of Navigator Program and Consumer Assistance (11/11)

Community Health Councils – Bridging the Divide: Designing the Navigator System for California’s Exchange (1/12)

Western Center on Law & Poverty – Streamlining California’s Fragmented Consumer Assistance Systems (11/11)

California Coalition for Reproductive Freedom – Comments on Essential Health Benefits

California Consumer Advocates Navigator Workgroup – Offer to the Board

California Dietetic Association – Comments to the Board

Integrated Healthcare Association – Response to Belshé Question at February 21, 2012 Board Meeting

National Committee for Quality Assurance – Comments on February 21, 2012 Board Meeting

HBEX – Achieving Health Care Coverage Success in 2014 and Beyond: Stakeholder Input on Strategies for Marketing, Eligibility, Enrollment, and Retention

UC Exchange Board Meeting Handouts for 3-22-12

CCHI – Our Statewide Outreach and Enrollment Network

CCHI – Percentage of CCHI Members and Partners Assisting Clients in Accessing Other Services

CCHI – A Trusted Voice: Leveraging the Local Experience of Community Based Organizations in Implementing the Affordable Care Act

CHC – Bridging the Health Divide: California’s Certified Application Assisters

Health Services Research – Measuring the Impact of Outreach and Enrollment Strategies for Public Health Insurance in California

BTW – The Bridging Role of Community Health Promoters: Their Experience to Date in the Community Clinics Initiative’s Networking for Community Health Program

Assembly Concurrent Resolution No. 75: Relative to promotoras and community health workers.

New England Journal of Medicine – Balancing Coverage Affordability and Continuity under a Basic Health Program Option

JAMA – Two Years and Counting: How Will the Effects of the ACA Be Monitored?

CPEHN, UCLA Center for Health Policy Research, & UC Berkeley Labor Center – Achieving Equity by Building a Bridge from Eligible to Enrolled

CHBRP – Issue Brief: Interaction between California State Benefit Mandates and the Affordable Care Act’s “Essential Health Benefits”

CHBRP – Estimates of Sources of Coverage of Health Insurance in California, 2012

State of Health – How Big a Barrier is Language to Enrolling in Health Exchange (3/1/12)

New America Media – Language Barriers Could Dampen Exchange Enrollment (3/11/12)

California Healthline – Bill Addresses Confusion Related to Benefit Exchange Website (3/16/12)